Natali offers a comprehensive, nationwide services umbrella for subscribers of all ages.
The company's services are based on a unique system of operational platforms created by Natali offering it greater flexibility and increased availability.
|Medical call center |
|• Operates 24/7, 365 days a year
• Supervised by physicians who specialize in tele-medicine services
• Provides cardiac and emergency medical services, diagnosis and counseling
• The only center enabling direct doctor connection
|Emergency call center |
• Operates 24/7 365 days a year by trained representatives
• Most advanced computing and communication system
• Detailed information regarding each subscriber
• Providing the most precise and exact services
• Short response time
• Trained to assist the elderly in distress
|Professional staff |
A team of professionals, spread nationwide, in a variety of specialties:
• Communication clinicians
These professionals allow Natali to execute national, professional projects.
Professional service providers:
• Alternative medicine (therapists, psychologists etc)
• Professional Feldenkrais, Yoga, T'ai Chi and Pilates instructors and more
• Social workers
|Intensive care ambulances |
• State of the art mobile intensive-care ambulances
• Fully equipped with the most advanced medical equipment and technology
• Each ambulance is manned by three professional care-takers:
|Customer service centers |
• Customer service call center: Call center which provides
information regarding services and payments.
The call center also provides personal attention concerning
complaints and requests received from subscribers.
• Technical department:
Technical call center which provides and coordinates assignments:
Installations, customer support and training, equipment maintenance,
warranty and repairs.
After receiving assignments the call center dispatches Natali's professional
technicians, spread nationwide, to subscribers' homes.